When and How to Win Back the Most Profitable Lapsed Customers
Winning back lost customers in a profitable way requires understanding which customers will provide high lifetime value and increase profitability. Here’s how one DTC brand identified their high-value customers and unlocked new profits
How a Premium Subscription Service Decreased Churn of Their Most Profitable Customers
Find your customers with the highest lifetime value and take the right actions to decrease churn and increase your profitability. Here’s how one home goods subscription company increased profitable growth by targeting the right customers.
How a Prominent Gaming Company Drives Profitable Growth by Predicting the Sustainability of New Players Early in Their Lifecycle With 95% Accuracy
The gaming platform initially asked Ocurate to identify which players would lose the most, thinking that would be the key to more revenue. However, Ocurate’s data simulation of the platform’s four-year historical player data instead showed that players who lose and win over a longer period of time not only stay with the game longer, they also spend three times more money than lower value, short-term players.